Privacy
Last updated 29 October 2026
What we store
- Account data: email address, name, password (hashed), plan, time zone, and the IP address and time of logins.
- Monitoring data: the addresses you ask us to check, the results of those checks, and incidents.
- Alert channels: email addresses, phone numbers, webhook URLs and chat tokens you add. Phone numbers are verified before use.
- Status page subscribers: email addresses of people who subscribe to your status pages, with a confirmation.
- Payments: handled by our payment provider; we store only the customer and subscription reference, never card numbers.
What we do with it
We use the data to run the checks you asked for, send the alerts you configured, bill you, and keep the service secure. We do not sell data and we do not use it for advertising.
Who sees it
Our probe servers (Contabo and InterServer data centres) run the checks. Email is sent through Brevo, SMS and calls through Twilio, payments through our payment provider. Each sees only what it needs to deliver that service.
Cookies
A session cookie keeps you logged in, a CSRF cookie protects forms, and a local setting remembers light or dark mode. No tracking cookies.
Retention
Raw results: your plan's retention period. Alert logs: 90 days. Login rate-limit records: 24 hours. Everything else: as long as your account exists, then deleted within 30 days.
Your rights
You can see and change your data in Settings, export monitors through the API, and delete your account. For anything else.
Controller: HonkWatch, Mauritius.