Is Datto down?

Yes, Datto has a partial outage. 2 of 391 parts affected: Datto SaaS Protection / SaaS Protection Backups, Datto BCDR Devices / Off-Site Synchronization. Going on for 3 h 10 min. Updated 2 Nov, 12:11 UTC, 5 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Our own checks of datto.com

Every 5 minutes, from our probes

Our checks from 9 cities: all fine.

  • Cape TownReachable548 ms, 2 min ago
  • Los AngelesReachable718 ms, 2 min ago
  • DelhiReachable368 ms, 2 min ago
  • JakartaReachable156 ms, 7 min ago
  • DallasReachable322 ms, 7 min ago
  • LauterbourgReachable136 ms, 7 min ago
  • PortsmouthReachable158 ms, 12 min ago
  • TorontoReachable133 ms, 12 min ago
  • SingaporeReachable695 ms, 12 min ago
  • St. LouisReachable257 ms, 17 min ago
  • MelbourneReachable508 ms, 17 min ago
  • SeoulReachable377 ms, 17 min ago
  • Tel AvivReachable682 ms, 22 min ago
  • SeattleReachable90 ms, 22 min ago
  • JohannesburgReachable425 ms, 22 min ago
  • São PauloReachable110 ms, 27 min ago
  • HaminaReachable272 ms, 27 min ago
  • TokyoReachable141 ms, 27 min ago
  • New JerseyReachable139 ms, 32 min ago
  • MumbaiReachable203 ms, 32 min ago
  • New YorkReachable325 ms, 32 min ago
  • SydneyReachable351 ms, 37 min ago
  • DohaReachable1661 ms, 37 min ago
  • Hong KongReachable265 ms, 37 min ago

This is separate from the status page: we load datto.com the way a visitor would and note whether it answers.

Parts of Datto

Kaseya Inc

Datto SaaS Protection

  • SaaS Protection BackupsDegraded

Datto BCDR Devices

  • Off-Site SynchronizationDegraded

389 other parts are working.

Incidents and maintenance

Open incidents

  • PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation (identified) Since 21 Oct, 21:51 UTC · Details
  • Datto BCDR - UK Region - Offsite Synchronization Performance Degradation (investigating) Since 29 Oct, 19:57 UTC. Affects Off-Site Synchronization · Details
  • Datto AV - Increase in PDF detection as PHISH/PDF (monitoring) Since 28 Oct, 18:50 UTC. Affects Datto AV · Details
  • Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration (monitoring) Since 30 Sep 2026, 16:37 UTC. Affects SaaS Protection Backups · Details
  • ConnectWise Cloud Backup Issue Investigation (monitoring) Since 17 Oct, 20:28 UTC · Details

Maintenance

  • Datto RMM - Syrah (APAC) - 15.2.0 Release (planned) 2 Nov, 14:00 UTC to 2 Nov, 18:00 UTC. Affects Syrah (APAC) · Details
  • Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance Notice (planned) 2 Nov, 21:00 UTC to 2 Nov, 22:00 UTC. Affects UK Limited Release (United Kingdom), UK (United Kingdom), UK 2 (United Kingdom), UK03 (United Kingdom) and 1 more · Details
  • Scheduled Infrastructure Maintenance – US-East Region (planned) 3 Nov, 01:00 UTC to 3 Nov, 05:00 UTC · Details
  • Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance Notice (planned) 3 Nov, 07:00 UTC to 3 Nov, 07:30 UTC. Affects America East, America East 2, America West, America West 2 and 1 more · Details
  • Datto RMM - Zinfandel (US West) - 15.2.0 Release (planned) 3 Nov, 08:00 UTC to 3 Nov, 12:00 UTC. Affects Zinfandel (US West) · Details
  • Autotask- AU01, AU03, AU04 - Maintenance Notice (planned) 3 Nov, 16:00 UTC to 3 Nov, 16:30 UTC. Affects Australia / New Zealand 4, Australia / New Zealand, Australia/ New Zealand 3 (Sydney Datacenter) · Details
  • Autotask - DE1, EU1 - Maintenance Notice (planned) 3 Nov, 21:00 UTC to 3 Nov, 21:30 UTC. Affects EU1 (English Europe and Asia), German (Deutsch) · Details
  • Autotask - AE01, AE02, AE03, AT01, AW01, AW02, AW03, AW04, LR01- Maintenance Notice (planned) 4 Nov, 07:00 UTC to 4 Nov, 07:30 UTC. Affects America East, America East 2, America East 3, America West and 2 more · Details
  • Autotask - AU01 - Maintenance Notice (planned) 4 Nov, 16:00 UTC to 4 Nov, 16:30 UTC. Affects Australia / New Zealand · Details
  • Autotask - DE1, EU1, PRDE - Maintenance Notice (planned) 4 Nov, 21:00 UTC to 4 Nov, 21:30 UTC. Affects EU1 (English Europe and Asia), German (Deutsch) · Details

Recent problems

2 Nov, 09:06 UTCPartial outagegoing on, 3 h 10 min2 of 391 parts affected: Datto SaaS Protection / SaaS Protection Backups, Datto BCDR Devices / Off-Site Synchronization

Alert me when Datto is down

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Questions

Is Datto down, or is it just me?

Datto itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Datto status page and load datto.com from our own probes in several cities. We don't guess from social media posts or reports.

How often do we check?

The status page every few minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Datto status page. HonkWatch also checks websites from 24 cities.

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